Frequently Asked Questions
What is the turnaround time for made-to-order items?
Depending on what you've ordered will depend on the time it takes for me to make. Below is a rough guideline of turnaround time although during peak times of the year (in the run up to major holidays including Easter and Christmas) I will let you know as this may be longer.
Ready Made Items: 1-3 days
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Beanies: 2-3 weeks
Blankets: 4-6 weeks
Booties: 1-2 weeks
Bunting: 2-3 weeks (larger bunting) 1-2 weeks (smaller, seasonal bunting)
Dummy Clips: 1-5 days
Hot Water Bottles: 3-4 weeks
Twisted Earwarmers: 1-2 weeks
Wedding Favours: 1-2 weeks
Worry Worms: 1-5 days (batch orders 1-2 weeks)
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What is the turnaround time for ready made blankets?
Ready made blankets will be washed and then posted within 1-3 working days.
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What are the adult sizes for beanies/earwarmers?
Small - suitable for teens and young adults.
Medium - suitable for most women.
Large - suitable for men.
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What is your refund policy?
Due to the nature of my custom-made products, I do not accept returns or refunds. I will confirm all details with you prior to starting your order.
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What courier service do you use?
All items are posted using Royal Mail 1st class. Where possible, I collect a proof of postage and can provide tracking information.
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What is the cost of postage?
Absolutely free! All postage and packaging costs are included in your price.
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What if I need to wash my item?
All of my items are made using Stylecraft DK wool which is made from 100% acrylic.
Always wash at 30˙C, stretch whilst damp and use a cool iron.
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Do you offer discounts?
Yes! Occasionally I will offer seasonal discounts on specific products. Follow me on Instagram @lovely.little.crochet to keep up to date with all of my seasonal discounts. When you order from me, I will also provide you with a 10% discount code to use off your next purchase.
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Also - if you send me a review using my enquiry page, you will be sent a coupon for 10% off your next order!
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How does Lovely Little Crochet support the environment?
All of my products are made with the utmost care and attention - should they no longer be needed, I would encourage you to pass them on to be loved by another. Alternatively, my baby blankets and hats can be washed and donated to your local maternity wards - who are always looking for blankets to keep newborns warm.
My packaging uses tissue paper which is 100% recyclable. My packaging bags have two sticking strips - meaning they can be reused one more time. They are also compostable - so you can simply chuck them on your compost heap when you're finished with them and they will do no harm to the environment - yippee!
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